Financial Assistance

Disaster Resources

Find help if you have been impacted by a disaster.

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Options to Avoid Foreclosure

If your financial challenges are impacting your ability to make your mortgage payments, please review the resources below.


Use our locator or call (800) 569-4287 to find job search and employment services, utilities assistance, and credit counseling in your area.

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Home Retention
Options to Avoid Foreclosure
Request Help

The goal of home retention is for you to avoid foreclosure and keep your home. If you are having financial difficulties, please review our home retention information to explore your available options. Please remember that this is a communication from a debt collector and any information sent to us will be used for that purpose.

Losing your home can be devastating both personally and financially. There are many unforeseen situations that may cause you to get behind on your mortgage payment, such as:

  •   Unemployment
  •   Underemployment
  •   Divorce or separation
  •   Medical issues
  •   Loss of family
  •   Military deployment
  •   Retirement
  •   Disaster

You can prevent foreclosure and the loss of your home. Don’t be embarrassed or afraid to contact us. We want to help you avoid foreclosure and stay in your home. We can help you contact a local credit counselor, who will be able to review your bills, prioritize your payments, and work with your creditors to meet a budget plan.

Take action. If you can’t make your payment, complete these three steps:

  •   Click the Options tab.
  •   Click the Request Help tab and complete the financial request. This is a secure form where you can provide us with your financial details, so we can determine together what options are available to you.
  •   If you need assistance, call 844-478-2622 to speak with one of our associates. We can personally review your home retention options with you.